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CIU

CIU (CUSTOMER INTERFACE UNIT)

A Customer Interface Unit (CIU) is a device used in energy metering systems to facilitate communication between the energy meter and the end user. It provides real-time information about energy consumption, billing, and other relevant data, enabling better energy management and awareness for customers.

FEATURES

  • CIU with battery back-up
  • LCD with alphanumeric digits for displaying energy registers and token messages in user friendly format
  • Status information provided through the language independent icons
  • 12-digit keypad with audible feedback
  • Short Codes for meter functional verification
  • Instantaneous load and historical data on display
  • Last five credit tokens entered on display
  • User programmable alarm limits
  • LED/LCD indicators for credit status, load connect/disconnect
  • RF Communication with MCU (Main Control Unit)

CIU

CUSTOMER INTERFACE UNIT

What is a CIU (Customer Interface Unit)?

A CIU is a device that allows users to monitor their energy consumption, check credit status, and interact with their prepaid energy meter.

How does the CIU communicate with the energy meter?

It communicates wirelessly via RF with the Main Control Unit (MCU) or through wired communication, depending on the model.

Does the CIU require an external power source?

No, it has a built-in battery backup to function during power outages.

What information can be viewed on the CIU display?

It displays energy registers, token messages, credit balance, instantaneous load, historical data, and the credit tokens entered.

How does the CIU indicate low credit or disconnection?

LED/LCD indicators provide visual alerts for credit status and load connect/ disconnect conditions.

What is the function of the keypad on the CIU?

The 12-digit keypad is used to enter tokens, access meter functions via short codes, and navigate settings.

Can the CIU provide an alarm for energy consumption limits?

Yes, users can program alarm limits for consumption alerts.

Power Sector Leadership

  • 80+ million

    Electricity meters installed
  • Empanelled
    with all leading utilities
  • 65000 sq mtr

    Integrated manufacturing
  • Research & Development
    Centre recognized by Govt. Of India

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